Delivery Information

We strive to provide timely and reliable delivery services to ensure that your orders arrive as expected. Please review the following delivery policies for more information.

Office Hours:

  • 10:00 AM - 7:00 PM, Monday to Sunday
  • Public Holidays: Closed

Delivery Hours & Fees:

We offer multiple delivery options to accommodate your scheduling needs:

  • Daytime Delivery (10:00 AM - 7:00 PM)

    • Delivery Fee: Evening delivery fees vary by delivery location and may differ from daytime fees.
    • Orders must be placed before 4:00 PM to qualify for same-day delivery within this time slot.
  • Evening Delivery (7:00 PM - 10:00 PM)
    • Delivery Fee: Evening delivery fees are based on the delivery location and may differ from daytime delivery fees.
    • Area Availability: Evening delivery is available only in selected areas. Contact us to check if your location is eligible.
    • Orders must be placed before 4:00 PM to qualify for same-day delivery within this time slot.

  • Specific Time Delivery

    • Available Only in Johor Bahru
    • Delivery Fee: Additional charges may apply for specific time deliveries.
    • Orders for specific time delivery must be placed 36 hours in advance to allow for scheduling and preparation.

Note: Delivery fees are calculated based on the specific delivery address and may vary according to the distance and time slot selected. For more details on fees in specific areas, please contact us directly for a detailed quotation.

Order Cut-Off Time:

  • All orders must be placed before 4:00 PM to qualify for same-day delivery or scheduled delivery within the desired time slots.
  • Orders placed after 4:00 PM will be processed and delivered on the next available delivery day.

Free Delivery & Delivery Fees:

    Enjoy free delivery for orders over RM 350 in selected areas. Evening delivery time slots are not included in this offer. For orders below RM 350, delivery fees will vary based on your location and selected delivery time. Contact us to confirm area eligibility and for more information.


Delivery Coverage:

We provide delivery services to the following areas:

  • Johor
  • Melaka
  • Kuala Lumpur
  • Penang
  • Selangor
  • Ipoh
  • Kedah

If your location is not listed above, please contact us directly to confirm if we can arrange delivery to your area.

No Delivery to P.O. Boxes:

Please note that we do not deliver to P.O. Boxes. Kindly provide a complete physical address for your delivery.

Delivery Delays & Exceptions:

While we aim to deliver on time, please note that delivery times are estimates. Unforeseen circumstances such as weather, traffic, or other factors beyond our control may cause delays.

Contact Us:

For more information or any delivery-related inquiries, feel free to reach us through the following contact details:

  • Email: [email protected]
  • Phone / WhatsApp: +6011-16980768
  • Working Hours: 10:00 AM - 7:00 PM, Monday to Sunday